Cancellation & Refund Policy
Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an "Accept" or "Agree" for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.
Paul Writer believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Registrants unable to attend an event should notify Paul Writer before the stated deadline in order to receive a refund or credit. Cancellation received after the stated deadline will not be eligible for a refund. Cancellations will be accepted via phone or e-mail, and must be received by the stated cancellation deadline.
Event Cancellation by Sponsor
Paul Writer reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If Paul Writer cancels an event, registrants will be offered a full refund.
Should circumstances arise that result in the postponement of an event, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.
Paul Writer reserves the right to refuse/cancel the event registration. All refund requests must be made by the attendee or credit card holder. Refund requests must include the name of the attendee and/or transaction number. Refunds will be credited back to the original credit card used for payment.
Product Refund/Return Policy
All returns of products and materials purchased directly and online from Paul Writer require prior authorization. Shipping and handling charges are non-refundable. Within thirty (30) days of purchase, we will replace or substitute at our sole discretion any Paul Writer product that is deemed defective.