Mapping the Customer Journey with MapmyIndia

IoT, Machine Learning, AI and Automation are some of the integral technologies that have aided in personalizing the customer journey and have the potential to change how we view CX. From automating emails, using AR/VR and video calls to demonstrate product demos and solve solutions instantaneously, companies can now reach a new height of efficiency and customer satisfaction.

MapmyIndia, a pioneer of navigational solutions harnessed the power of technology for their campaign AppmyIndia. The campaign invited developers to create mobile and web applications using MapmyIndia’s stack of APIs & SDKs.

Mapping the Customer Journey with MapmyIndia (3)

 

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